With 13 years of experience in the industry of toilet seats, we have encountered a lot of customers who want to find cheap toilet seats. As a toilet seat factory, we can absolutely understand that professional buyers want to save on purchasing costs and respect their decisions based on market positioning. In the meantime, many customers came back to find us and complained about what happened after choosing the cheap toilet seats.
In this article, we would like to expose about 8 kinds of common situations, hope it is useful to big buyers or new buyers to avoid risks, for example, toilet seat wholesalers, distributors, etc.
1. Different quality between samples and bulk-production goods
It is the most common risk of choosing cheap toilet seats. Many buyers are enticed by the high-quality samples presented to them, which is specially treated, or selected the best one. At the beginning, buyers may be happy that they found the high-cost performance products. Actually, low prices always with some reasons, suppliers will try their best to reduce cost and keep the profit. For example, insufficient material, low quality accessories, and so on.
This bait-and-switch tactic can lead to disappointment and frustration, as the products may not meet the expected standards.
To avoid this situation, we have two solutions for your reference.
– One more time inspection during mass production. To implement this scheme, you only need to pay the relevant fees of the inspection personnel.
– Check mass production samples. You can ask the supplier to send 1 or 2 pcs samples to you.
2. Low quality of UF raw material and poor compression molding process
Have you ever heard or encountered that some UF toilet seats give off bad smells and last for a long time? Or some toilet seats are easy to break, especially in extremely cold weather, such as in Russia, the toilet seats seem to become very crisp, and easy to break or crack.
All of these situations happen due to poor compression molding process, it should be talked starting by quality raw material. Even different factories declare that their toilet seats are made of duroplast material, but the quality of duroplast material could be different. For example, we Beewill use high-quality particle duroplast material, and we knew from our raw material supplier that they usually provide low-quality powder material to some customers who produce very cheap toilet seats, including the rejected material from us. If we take clothes as an example, that can be easier to understand. It is difficult to make high-quality clothes from poor fabrics.
Duroplast is a kind of thermoset material, compression molding is a complicated process of chemical reaction, which is not easy to make it perfect, it needs enough temperature, pressure, and molding time. To save cost, usually, some cheaper suppliers cannot afford to meet the standard. In this case, the chemical action will keep going after the seat is out of mold and the material is not fully cured, and will cause the deformation in the shape of the toilet seat, also giving off bad smells and lasting a long time.
How does Beewill do quality control to confirm whether the compression molding process is perfect or whether the raw material is high quality?
Firstly, we do a boiling test.
The compression molding of duroplast toilet seat is a complicated process of chemical reaction. Sometimes if the procedure is not perfectly done, there will be many small pin holes on the surface. We cannot see from our eyes, but they exist. And these pin holes will absorb water afterward, and may lead to breakage after using for a period of time. And so for every batch, we took the 1st piece from production, and cut the seat into small pieces, we then put it in blue ink and boiling for 30 mins, to see how much ink was getting into material. With this test, we can be sure if the pressing procedure is well done or not.
From the boiling test, we can understand that not all duroplast toilet seats are anti-bacterial, only high-quality duroplast toilet seats can pass the test. The high density of the surface is not conducive to the survival and reproduction of bacteria.
And then after the seat is molded, every seat will be checked on surface quality and structure.
3. Poor surface treatment process
Another risk of cheap toilet seats is rough craftsmanship and unpolished edges. These covers may lack the smooth finish and polished appearance, that are characteristic of high-quality products. Rough edges can also be uncomfortable to touch and may pose a safety risk to users, and bring a poor quality experience.
Beewill solution: polish every seat on the surface and edges
In our factory, after the molding process, we polish every seat on the surface and edges. This is a process to ensure good workmanship, to make the seats friendly to touch at every point. As far as we know, we are the one who has the highest standard here. After polishing, every seat will be checked again and cleaned. Our good workmanship was recognized by many existing customers, and praised by new guests at the exhibition.
4. Loose quality control standards
To save cost, the cheaper suppliers usually do not reject any product. They will deliver all seats out of mold to customers.
Beewill solution: implementing the most strict quality control system
As far as we know, we are implementing the most strict quality control system in the toilet seat industry. For the core procedures, compression molding and polishing, 100% check the appearance, If there is any unacceptable defect, it will be reworked or removed. For the core function, soft close dampers, it will be 100% checked twice. The 1st time is when assembling the damper, the 2nd time is when assembling the whole toilet seat.
For more details, you can check this page to see our whole quality control system.
5. Simple structure leads to easy cracking
For this point, if you have samples on hand, you can easily see the difference.
Cheap toilet seats often feature a simple structure that lacks durability and resilience. These toilet seats may be prone to wear and tear, especially in high-traffic areas such as public restrooms or households with multiple occupants. The lack of durability can result in frequent replacements and additional costs for consumers.
6. Poor package leads to easy break
Keeping products safe is very important.
Cheap toilet seats often use simple packages and poor-quality boxes. It easily leads to toilet seat breakage when violent transport, and then brings the unnecessary cost.
Beewill solution: customize the package for different business channels
We have package options for different business channels. For online sellers, usually, they have a higher requirement for package. For example, some customers require that can pass the drop test. Our patent mail package is specially designed for these customers, not only a single inner box, but also the whole carton can pass the drop test. However, for offline sellers, we can customize packages as they want.
7. Continuous Customer Complaints, Impacting Brand Image
When customers purchase cheap toilet seat covers and encounter issues with the product, they are likely to file complaints and negative feedback. Especially for online sellers, for example, Amazon, if end-users leave a negative review below the product listing, that may affect other following visitors making decisions, even skipping to other suppliers directly.
Continuous customer complaints can tarnish the brand image, and deter potential buyers from making future purchases. It is essential for you to sell good quality products and address customer concerns promptly, provide satisfactory solutions to maintain a positive reputation in the market.
8. No after-sales service
The significant risk of choosing cheap toilet seats is the absence of after-sales service. Manufacturers may not offer adequate support or assistance to customers after the purchase, leaving them stranded in case of product defects or issues.
We have frequently received complaints from some customers, that they bought very cheap toilet seats from some supplier, but when there were any quality issues, they could not find anyone, and no one replied after contacting them many times.
Reliable after-sales service is crucial for ensuring customer satisfaction and loyalty, as it demonstrates the manufacturer’s commitment to providing a positive buying experience.
Beewill Solution: Warranty and after-sales service
As a reliable toilet seat manufacturer in China, Beewill provides a full set of after-sales services. You can click here to read our routine after-sales service. In our mind, we are on the same boat when we start the cooperation, not only we supply high quality product, but also we won’t let customers face issues alone when any special situation happens.
